We are Hoang Gia Oriental Medicine Co., Ltd with business address at Khu Lam Trai, Ward Van Duong, TP. Bac Ninh, Bac Ninh province, established an e-commerce website through http://vesinhphunu.com.vn and has been officially registered with the Ministry of Industry and Trade of Vietnam.
The changes take effect immediately when posted on the website vesinhphunu.com.vn without prior notice and you are responsible for updating the website vesinhphunu.com.vn regularly to monitor the information posted to have Can update promptly.
HGB is not responsible for the quality of Internet connection that affects your access speed to vesinhphunu.com.vn.
3. Regulations and instructions related to the customer
Customers must be at least 18 years of age, or access under the supervision of a parent or legal guardian.
Customers ensure full civil acts to perform the purchase and sale of goods in accordance with the current provisions of Vietnamese law.
HGB reserves the right to ask for additional information about the customer when confirming an order to ensure that all communications about the order are processed correctly.
Each user is responsible for his password, account and activity on vesinhphunu.com.vn. In addition, customers must notify HGB when their unauthorized access account HGB does not assume any liability, whether directly or indirectly, for damage or loss caused by you. regulatory compliance.
It is strictly prohibited to use any part of vesinhphunu.com.vn for commercial purposes or on behalf of any third party without the express written permission of HGB. If you violate any of these, HGB will cancel your account without notice.
During the registration process, you will receive an email to introduce products or offers if available from the website vesinhphunu.com.vn. If you do not wish to continue receiving emails, you can opt out by clicking the link at the bottom of any email.
All content at vesinhphunu.com.vn website and your comments are our property. If we detect any fake information, we will immediately lock your account or apply other measures in accordance with the law of Vietnam.
4. Accept orders, prices and force majeure terms
HGB always endeavors to ensure that all information and materials on vesinhphunu.com.vn are accurate. However, no warranty or description, whether express or implied, is given to ensure that all information and documents are complete, accurate, latest, suitable for the particular purpose. able and, to the extent permitted.
a. Sometimes there are errors, depending on each case, HGB will contact instructions or notice of cancellation of orders for you. HGB also reserves the right to refuse or cancel any order whether or not the order has been confirmed or paid. Neither party is responsible for the party’s cancellation, except that HGB is responsible for refunding if you have received the payment but have not received it.
b. HGB will not be responsible if the purchase process does not meet the commitment due to force majeure reasons such as accidents, natural hazards, third party actions (including and not limited to hackers, suppliers, governments, government agencies, multinational agencies or local governments), riots, wars, national emergencies, terrorism, epidemics, fires, storms, floods, third-party technical problems, disruptions of public utilities (including electricity, telecommunications, or the Internet), lack of or inability to obtain products, materials, equipment, or transportation in Force Majeure.
6. Change or cancel transaction
Customers are responsible for providing complete and accurate information when participating in transactions at vesinhphunu.com.vn. In case customers enter incorrect information, HGB reserves the right to refuse to make transaction. In addition, in all cases, customers have the right to unilaterally terminate the transaction by notifying HGB about canceling the transaction via the hotline or sending a request via email:
In case you want to make a complaint about a HGB product you may wish to cooperate by providing as detailed information as possible about the product status and purchase related information such as order codes, confirmations. orders, purchase invoices.
You can refer to the return policy through the Return Policy so that HGB can best serve customers.
7. Advertising on vesinhphunu.com.vn
HGB always adheres to the website rules set by the Advertising Standards Administration.
All notices regarding the purchase will be sent to you via email or by phone to the customer.
9. Trademarks and intellectual property copyrights
All intellectual property rights (registered or unregistered), information content and all logos, design symbols, texts, graphics, software, images, videos, music, sounds , compilation of software, source code and basic software are the property of HGB All content of vesinhphunu.com.vn is protected by copyright laws of Vietnam and international conventions.
10. Dispute settlement
11. Law and jurisdiction in the Territory of Vietnam